3 Biz Boundaries I Love To Free Up Your Time

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Are you a "tell me what you need and I’ll help you" type of person?

Coaches and all of us helping professionals often posses keen "attunement" skills. Meaning, we naturally sense when someone may need help or is feeling stuck.

But when does jumping in to help someone, shift from helpfulness to distraction?

Setting boundaries and sticking to them doesn’t make you a bad person…it makes you a better coach!

Here are 3 common situations — and what to do in each — where you don’t need to be available 24/7 in order for your clients to feel the full measure of your caring and support.

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How To Get The Most From Your Vendors (Script Included)

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At every stage of your business growth, you’re going to be engaging with vendors that supply key services for your business.

For starters, there’s your website techie, graphic designer. You may also have an expert in social media helping you create your online presence. Add in a virtual assistant and suddenly, you have a team to direct and manage.

Which can make you crazy if you’re not careful! It’s easy to slip into feeling as if you’re working for them, instead of the other way around.

This is where your feminine relationship skills will serve you beautifully…IF you don’t succumb to boundary issues or to not clearly setting up the relationship to be one of service, right from the beginning.

Knowing how to negotiate the best rates, service and expectations with your vendors will help you create more clients, plus add joy to your life because you’ll feel more supported as you grow.

After hearing from my vendors that we are their favorite client, I thought it time to share with you my simple tips on how to create these business-critical relationships.

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Where Do You Start Improving Your Business?

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Whatever stage of business growth you’re currently in, you want simple ways you can improve your results.

Maybe it’s making more sales, attracting ideal clients, up-leveling your branding, hosting workshops, affording more team, growing your list and more.

Where most women entrepreneurs struggle is in knowing which activities they should prioritize first and even more importantly, how to hold on to the mindset that it takes when the business you’re juggling on a daily basis doesn’t look (yet) like the business of your dreams.

This is where having a system and the right strategies pays off in a big way.

For example, if you’re not yet consistently making enough money to cover all of your expenses, then your focus is best spent on generating your first 8-10 clients (at new, higher fees), rather than wasting your time on launching a time-consuming project like a membership site.

Keep this in mind: Every time you up-level your business, plan on experiencing a bit of upheaval that can feel like the “business equivalent of hormone imbalance” (LOL). One minute you’ll be super excited and completely clear about your new direction…only to find yourself crying the next minute, wondering what you’ve gotten yourself into.

What I do during this time of up-leveling is to follow 3 simple steps that keep me centered, focused and out of overwhelm. I recommend printing these tips out and pasting them on your computer or bulletin board where they’ll help you make this transformation in your business smooth and exciting!

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Over-delivering? A Quick Trick To Offering Value Without Burning Out In The Process

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If you’re an over-delivering type of personality, you probably find it painful to cut back on giving your clients everything you know (or that you think they need) in order to be successful.

For years, I was the same way. The idea of cutting back went completely against my nature of generosity, giving and caring.

But at the same time, over-delivering has its downside, and that can cost you in many big ways, such as clients not re-enrolling in your programs, or even worse, failing to implement what you’ve worked so hard to give them.

I knew there had to be a solution (Remember one of the mindsets I teach? It’s, "Every problem has a solution, and every solution will cause you to grow in new, exciting ways").

When I took a fresh look at the problem of over-delivering, I discovered a solution that’s perfect if you care about your clients and you want to see them become successful as a result of your work together. And, you don’t want to burn out in the process of growing your business.

Even better, the solution I discovered eliminated the angst I used to feel when trying to lighten my programs, stripping out content that in my heart, I really wanted my clients to get their hands on.

I also discovered I could embrace my core personal value of generosity — and say "YES" to my core business value of over-delivering to delight clients — without risking overwhelm for me or my clients.

The secret? Chunk your content down into 3 simple sections that you deliver in different programs.

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How to Get Your Packages To Sell Themselves

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I’m often asked, "Kendall, how do I get people interested in my packages and programs? Yours always seem to sell themselves so what is your secret?"

Motivating your ideal client to sign up for your package is a simple formula that any woman entrepreneur can follow — a formula I’m happy to share with you.

There’s just one catch: you must be willing to be ruthlessly honest about what your current packages are missing.

Because if you’re not completely honest with yourself, you’ll skip key ingredients that can make the difference between a package that creates income for you…and one that only produces disappointing results.

To be clear, packages are THE best way to offer your services. Packages replace charging by the hour (which is the worst strategy for pricing your services). They streamline your time and they make your services marketable.

Here is a simple checklist of questions to help get your packages to sell themselves.

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Why Being A Control Freak Can Be Good For Your Business

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Have you ever been called a control freak?

Me too! Early on in my business, I was tempted to quickly jump to my own defense, feeling as if something was wrong with me.

But in my journey to becoming a multi-million dollar woman entrepreneur, I’ve discovered that being a control freak isn’t necessarily a bad thing.

In fact, every hugely successful entrepreneur I know of shares this characteristic.

But what if being a control freak seems to work in favor of other entrepreneurs, but for you, it causes you to keep you playing small?

What is the secret to being an amazingly successful woman entrepreneur …versus feeling like a crazy person, trying to handle everything yourself?

Read my tips now to help you get a positive result from this common (but often misunderstood) personality trait.

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Tips To Smoothly On-Board Your New Clients

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When a new client enrolls in your program, they’re excited, you’re excited…yet it’s also a crucial moment in your relationship because you’re just getting to know each other, at the same time that emotions are running high.

Having a simple ‘on boarding’ process will make it easy for you to show up as a classy professional, plus sends a clear signal to your client they made a great decision in hiring you.

Skip this step and you risk the client becoming dissatisfied early in your relationship, or worse, dropping out of your program.

I recently experienced this first-hand, having signed up for a coaching service that promised to help me add key financial skills to my business.

The relationship started out just okay at best — no welcome packet, thank you card, personal phone call or checklist of what to expect. Just an email asking to see my financial statements for review. Okay, while not feeling the love, I responded promptly.

What happened next?

I heard nothing but crickets for two months, until I received a scathing email, rudely chastising me for not having signed an agreement. I was shocked at their tone and pissed off I was being reprimanded like a child, about an agreement they had failed to ever send.

I kept my cool, remembering to breathe…and that this was more about them than me. Then I let the company know in clear terms where their new-client process was more off-putting than on-boarding.

I believe it’s a privilege and an honor to gain the trust of a new client. Given how competitive most industries are, you can easily stand out simply by excelling at service and showing your clients how much you love and respect them.

Happily, treating each of your clients as a V.I.P. doesn’t need to cost anything, other than a bit of preparation and attention.

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Is Less Marketing Secretly BETTER For Your Business Than More?

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When I first started my business I have to admit I was clueless when it came to marketing. I didn’t have a list of ways in which to market, had never heard of a marketing calendar and had no idea that marketing was something that I, as a budding entrepreneur, was supposed to do…daily.

I remember the day the light bulb went on (finally!) and I connected the dots that all I had to do was engage in just a few marketing activities, and do them consistently, to reap the rewards of a steady stream of new clients flowing in.

When it comes to marketing it’s easy to slip into overwhelm with all of the ways you can market your business.

So before trying to figure out all the details of a complicated Internet launch with all the bells and whistles, I recommend taking a step back and considering whether you’re making the most of a few simple tools that can net you new clients, every week.

Remember, marketing doesn’t have to be complicated to gain you new clients…and YOU staying sane and happy while growing your business is important to staying passionate and committed to your entrepreneurial journey.

So here are 3 marketing basics that will help you build your business and are easy enough to accomplish that they’ll still give you time to serve your clients and enjoy your life.

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Where Will The Money Come From?

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Have you noticed how every time you make the decision to up level your business, it requires a financial investment?

And that making this investment can feel like the biggest stretch you’ve ever had to make?

That’s how it was for me when I first started investing in getting mentoring. I remember how thrilling (and terrifying!) it was to invest in the kind of mentoring that represented where I wanted to BE with my business, not where I currently was.

That’s a critical distinction because if you’re not playing from the spot where you want to be, it can prove very difficult to make much — if any — measurable progress towards reaching your income goals.

Luckily, finding the money to invest in your growth can be a lot easier than you think. This is important because realistically, being without a mentor is not an option if you’re intention is to create a business that supports you and truly thrives.

I remember the first time I made a 6-figure investment with a mentor (yes, you read that number correctly) it lit a fire under me to launch a home study course I had completed and not yet marketed.

I was so motivated, that launch brought in over twice my investment in mentoring so I paid for the coaching AND had a healthy profit leftover!

Here is my favorite checklist of ways to quickly access the money you need to fuel the growth of your business.

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Are You Asking Your Clients These Powerful Coaching Questions?

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Have you ever asked a client to do something you knew would scare the heck out of them?

Or held firm to requesting a client get something done in a ridiculously short time frame?

Or clearly stated to a client that the story they are telling themselves is keeping them stuck?

Actions like these (taken from my Courageous Coaching® training) challenge your clients to step past fear, to face their growing edge, and to astonish themselves with what they can accomplish.

And they challenge YOU to stop playing it safe, to stop worrying what someone will think of you, and to quit being so nice.

If you’re not regularly challenging your clients then you’re at great risk of losing clients and will have difficulties commanding higher fees.

So, how do you balance being feminine…and edgy?

How do you challenge a client to do more and to be more than they thought they could…without being a bully?

The key is knowing 3 simple secrets that I’m delighted to share with you now. Integrate these into your coaching and you’ll have clients who get results and who adore you (and yes, at moments they may hate you, too!).

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