What Do You Do When It’s Time to Let a Program Participant Go?

by | Aug 30, 2011 | Money and Mindset

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For years, I’ve mentored my clients to offer high-end coaching programs because hands down, it’s the single greatest strategy for creating 6-figure income. And for giving your clients the “best of all” benefits of private coaching, the synergy of a group and content-specific training.

Personally speaking, running my Platinum, Stars and Diamond-level coaching programs has been one of the most richly rewarding ways I can be of service to my clients.

But there’s no question that these types of programs are high intensity, high commitment experiences. That’s why when difficulties arise, as they sometimes do, you may find yourself resisting addressing the issue at hand.

You’ll know this is true for you if you find yourself involved in an internal conversation that sounds something like this: “I don’t want to hurt their feelings” or “I know they’ve been going through a lot lately” or “What will others think of me?”

As a woman entrepreneur, it’s natural to want to give people a chance to make improvements. We believe in others, even when they can’t do that for themselves. But after many years of running highly successful, high-level programs that have generated millions in revenue, I’ve seen the downsides of not resolving client situations.

The key thing to remember when working through these situations is that a difficult client left unchecked becomes a boundary issue for you, and a drain on the emotional energy you need to grow your business. If you’ve been following me for a while, you know how passionate I am about women maintaining their boundaries – body, mind, and spirit!

So read on for 3 of my best tips for maintaining your boundaries while handling challenging participants in high-level programs:

Boundary Tip #1: Pay Attention To Your Energetic Boundaries

It can be physically and emotionally draining when dealing with difficult situations. One likely reason is that you’re feeling guilty or taking on blame that the participant is trying to assign to you. Unless the client has a legitimate complaint about you or your program, this is probably a pattern of behavior for them that has nothing to do you with. Keep your energetic boundaries firm by letting them feel what they’re going to feel, without YOU taking on those feelings for them!

Boundary Tip #2: Take Action Quickly

Unresolved issues take too much of your time and can become a toxic item on your to-do list. Remember that your primary responsibility is to the participants who are still in your program. They too may be feeling the tension from the situation and will be looking to you as the program leader to take charge and walk your talk. Be steadfast in committing to resolving the issue swiftly.

Boundary Tip #3: Skip Second-guessing Yourself

If you’ve made the decision to release someone from your program, trust that you made the right choice. Second-guessing yourself is a slippery slope that limits your connection to your inner knowing. It also can send you into a tailspin of indecision. My advice is to take a deep breath and remind yourself that you made the decision for specific reasons and that it’s in the best interests of everyone — including the client — that you follow through on your decision.

For A Woman Entrepreneur, Your Business Is Best Served When You Combine Trusting Yourself With Taking Proactive Action!

When you take action from your heart, you’ll find that you can handle any issue with more joy, grace and ease. This will create the energy of positive expansion for you (rather than negative contraction), from which you can move forward with Divine Feminine Power and serve the people you’re meant to serve.

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What Do You Do When It’s Time to Let a Program Participant Go?